Device Descriptor Request Failed Error on Windows 11

Fix: Device Descriptor Request Failed Error on Windows 11

Recently some users reported they received an error message “Device Descriptor Request Failed” while trying to transfer some files to their USB drive. USB drives are a convenient and reliable way to transfer our data, but the situation can be deplorable if your Windows do not recognize your connected USB stick.

There may be several reasons for the same issue, such as a corrupted USB driver, hardware malfunction, and many more. If you have received the “Device Descriptor Request Failed” error message on your Windows 11 screen, then you can follow this article. In the below section, we have listed a few surefire solutions to tackle the same issue quickly and effortlessly. Then let’s have a look.

Fix 1: Update USB Driver

The first attempt to resolve the “Device Descriptor Request Failed” error in your Windows 11 is updating the USB driver. To do so, 

  • Firstly, open the Device Manager window on your screen and expand the Universal Serial Bus Controllers section.
  •  Then right-click on the Unknown USB Device and choose the Update driver option. 
  • Once done, restart the system and check whether you can transfer the data or not. 

Fix 2: Run Hardware and Devices Troubleshooter

Sometimes running the Hardware and Devices troubleshooter will allow you to resolve the Device Descriptor Request Failed error on Windows 11. To do so, 

  • Firstly, type “cmd” in the desktop search box and open the Command Prompt window with admin access. 
  • Inside the new screen, type or paste the following command and press Enter key,

msdt.exe -id DeviceDiagnostic

  • On the following screen, click on the Next button to start the troubleshooting process.
  • Once your system finds a solution for the same issue, click on the Apply this fix option. 
  • Then click on the Enable option to see if the issue resolves.

Fix 3: Uninstall USB Driver

If the “Device Descriptor Request Failed” error keeps appearing on your Windows 11, then you should uninstall the problematic driver from the system. To do so, 

  • Firstly, open the Device Manager window on your screen and expand the Universal Serial Bus Controllers section.
  • Then right-click on the Unknown USB Device and click on the Uninstall device option. 
  • Once done, restart the system; during the restart process, your Windows will install missing drivers on your system. 

Fix 4: Run Scan for Hardware Changes Tool

At times simply scanning your system for hardware changes will help you to resolve the “Device Descriptor Request Failed” error on Windows 11. To do so, 

  • Firstly, open the Device Manager window on your screen and click on the Action tab from the top.
  • Then click on Scan for hardware changes option from the sub-menu. 
  • Once done, restart the system and check whether you can transfer the data to your UBS device. 

Fix 5: Disable USB Selective Suspend Settings

If none of the above solutions do help you, then you need to disable the USB Selective Suspend Settings on your Windows 11. To do so, 

  • Firstly, open the Control Panel window on your desktop and click on the System and Security option.
  • Then choose the Power options and click on the Change plan settings option from the screen.
  • Inside the new screen, click on the Change advanced power settings option.
  • On the next screen, choose the USB settings option and expand the USB selective suspend settings.
  • Further, disable the On battery and Plugged in option from the screen.
  • Once done, click on Apply and OK button and see if the issue is resolved or not. 

These are all about the Device Descriptor Request Failed Error on Windows 11 and its fixes. If you have any queries or concerns regarding this article, you can leave a comment in the comment box below.

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