Friday, April 26, 2024

Fix: Windows Update Error Code 0x8007371b

by HP Vipin

Sometimes Windows updates comes up with few issues and recently found one is Update Error Code 0x8007371b. The said error is followed by the message, “0x8007371B = ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE”. Now this Windows error has been pre-existing for quite a long while, and the Windows 7 and Vista users have already dealt with it. But recently, several Windows 10 users have been reportedly complaining about the same.

As per a lot of users, the Error Code 0x8007371b occurs when they try to install any Windows 10 update and pause or stops the installation process. However, it is not a serious issue and can get resolved within few simple steps. Below we have compiled a list of multiple fixes that you can try in order to get rid of the Error Code 0x8007371b. Have a look:

FIX 1: Run Image and Servicing Scans:

To begin with, the first solution we recommend you to use is the “Image and Service Scan.” It has helped a lot of suffered users, and we hope it will prove successful in your case as well. Have a look at the steps below and follow them in the same order:

  • Firstly, in the taskbar search box you need to type cmd.
  • Now from the search results, right-click over the Command Prompt option and select Run as Administrator.Dism /online /cleanup-image /ScanHealth
  • Now inside the Command Prompt window, type Dism /online /cleanup-image /ScanHealth and then press Enter.
  • Now type Dism /online /cleanup-image /CheckHealth and then press Enter.
  • Finally, type Dism online /cleanup-image /RestoreHealth and then press Enter.
  • Once done, check whether the said error issue got resolved or not.

FIX 2: Scan System Files:

If the above scan does not work for you, then consider running the SFC scan to repair corrupted files and check whether it helps. To check SFC scan, you can follow these steps,

  • In the desktop search bar type “cmd” and press Enter.
  • Now from the search results, right-click over the Command Prompt option and select Run as Administrator.sfc/ scannow
  • Now inside the Command Prompt window, type sfc/ scannow and then press Enter.
  • Wait until the scanning process gets completed.
  • Once done, and if you see any message stating, “Windows Resource Protection repaired corrupt files,” make sure you restart your system to make the changes effective.
  • Lastly, check whether it has resolved the said error issue or not.

FIX 3: Clear Windows Update’s Cache Folder:

When your Windows Update’s cache folder is piled up with old caches, it might trigger the Error Code 0x8007371b. Here the best solution is to clear the Windows Update’s cache folder. To Windows Update’s cache folder, you can follow these steps,

  • Firstly, launch the RUN dialogue box by pressing Windows + R altogether.
  • Now inside the empty text box, type services.msc, and then click on OK. It will launch the Services window.
  • On the next window, scroll down the list of options, right-click over Windows Update service and then select Stop from the sub-menu.
  • Now close the services window. Then press Windows + E altogether and launch File Explorer.
  • Here in the file path bar, type %windir%\SoftwareDistribution\DataStore
  • Now select all the folder’s content by pressing Ctrl + A altogether.
  • Now click on the Home tab and then click on the Delete button.
  • Again, launch the Services window, right-click over Windows Update service and then select Start from the sub-menu.
  • Once done with the entire process, check whether the Error Code 0x8007371b got resolved or not.

FIX 4: Uninstall your Third-Party Antivirus Software:

Some third-party antivirus software (s) can create a conflict with the Windows operating system and thus result in Error Code 0x8007371b. In such cases, we recommend uninstalling any such software and replace them with another trusted source. For uninstalling your third-party antivirus software, follow the steps given below:

  • Firstly, launch the RUN dialogue box by pressing Windows + R altogether.
  • Now inside the empty text box, type “appwiz.cpl” and press OK. It will launch the Programs & Features screen for you.
  • Now inside the Programs and Features window, locate the third-party antivirus you are using, click over it and then select the Uninstall tab.
  • Further, click on Yes to confirm your action.

FIX 5: Use Window’s Built-in Troubleshooter:

If none of the above-mentioned fixes works for you, then, at last, try the built-in troubleshooter that comes with Windows 10 version. For using it, you can follow the steps given below:

  • Firstly, go to the desktop search bar, type troubleshoot, and click on Troubleshoot settings from the search results. It will launch a page from the Settings window.
  • Inside the newly appeared screen, click on Additional troubleshooters from the right-pane menu.
  • Now on the next screen, click on Windows Update and then click over the Run the troubleshooter
  • Let it diagnose the problem.
  • Once done, apply the fixes suggested by the troubleshooter.

These were some of the proven fixes for the Update Error Code 0x8007371b. Now while you are removing the third-party antivirus software, you can also use a dedicated software removing tool. It will not just uninstall the antivirus but will also remove any files and folders related to it.

At the end of this article, we hope that you will find the above-mentioned information helpful and relevant. However, if you have any queries or doubts after reading this article, then please leave a comment in the below-given comment box.

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