Microsoft’s Windows is one of the most widely used operating systems, but it can sometimes cause errors and technical issues. A few users recently reported they encountered an Error Code 0x81000036 with the message “Windows could not find backup devices” while trying to restore a backup. According to some others, they received the same error message when trying to create a backup on their system.

There might be a couple of reasons for the same issue, such as corrupted system images, an issue with the hard drive and more. If you are trying to solve the same error, you can follow this article to get all the possible solutions for it. Try any of the solutions listed below in this article and see which one helps you eliminate your issue from the system. Let’s have a look.

Fix 1: Disable Hyper-V

As a first trick to resolve the Error Code 0x81000036 “Windows could not find backup devices” issue is disabling the Hyper-V and Windows Sandbox features. To do so,

  • Firstly, type ‘Windows feature’ in your search box ad open the top result.
  • Then scroll down and untick the checkbox beside the Hyper-V and Windows Sandbox options.
  • Finally, save the changes, restart the system and see the issue eliminated for you.

Fix 2: Exclude Library Folder

Another solution to get rid of the Error Code 0x81000036 “Windows could not find backup devices” issue is excluding the Library folder. To do so,

  • Firstly, open Control Panel on your system screen.
  • Then select View by as Small icons and select the Backup and Restore option.
  • On the next screen, click on the Set up backup option and let the process get completed.
  • Now select the drive to save backup and click on the Next button.
  • In the new screen, click on Let me choose and select What do you want to backup by selecting the drives.
  • Then exclude the Library folder, click on the Save settings button and continue the process.

Fix 3: Run SFC Scan

If any system files get damaged for no apparent reason, you will receive an Error Code 0x81000036 with the message “Windows could not find backup devices” issue. Here you need to run the SFC tool to repair damaged files quickly. To do so,

  • Firstly, type in ‘cmd’ in your computer search box and launch the Command Prompt screen with admin privilege.
  • Then inside the new screen, type the following command to repair damaged files and press Enter,

Sfc /scannowsfc/ scannow

  • Once done, restart the system and see the issue eliminated from your system.

Fix 4: Run CHKDSK

If any of the above solutions do not help you, then you should perform a check disk to escape from the Error Code 0x81000036 “Windows could not find backup devices” issue. To do so,

  • Firstly, type in ‘cmd’ in your computer search box and launch the Command Prompt screen with admin privilege.
  • Then inside the new screen, type the following command to repair damaged files and press Enter,

Chkdsk /r C

  • Here you can replace the letter C with your drive and continue the process.
  • Once done, the discussed issue will get solved in your case.

These are all about the Error Code 0x81000036 with the message “Windows could not find backup devices” issue and its fixes. If you have any queries or concerns regarding this article, you can leave a comment in the comment box below.