Fix 1: Restart Windows 11:You can restart the system as an initial strategy to overcome the Zoom app Keeps Crashing on Windows 11. Sometimes a simple restart helps to resolve minor issues in the system. To do so,
- Firstly, right-click on the Windows icon on your Taskbar.
- Then select the Shut down or sign out option and then click on Restart from the sub-menu.
- Once done, after the restart, check the Zoom app is working or not.
Fix 2: Force Stop the app:Sometimes the restart will not work for you; there, you need to Force stop the app service and check if it helps. To do so,
- Firstly, press Ctrl + Shift + Esc simultaneously to launch the Task Manager.
- Then select the Processes tab and select and right-click over Zoom meetings from the list.
- Now select End Task from the drop-down menu to force quit the app.
- Once closed the app, relaunch Zoom and check the issue is resolved or not.
Fix 3: Modify Zoom Settings:Another solution to tackle the Zoom app Keeps Crashing on Windows 11 is configuring Zoom Settings. This trick helped for several users, and you can also try the same. To do so,
- Firstly, launch the Zoom app and click on the Settings icon from the top right corner of the screen.
- Then select the Video tab and click on the Advanced option.
- Now click on the Down Arrow below the Video Rendering Method section and select Direct3D11 from the drop-down menu.
- Once done, restart the Zoom app and check for improvement.
Fix 4: Update Camera Driver:Some suffered users managed to resolve the Zoom app Keeps Crashing on Windows 11 issue by updating the camera driver. So, we strongly recommend the same in your case also. To do so,
- Firstly, open the Start menu and type Device Manager in the search box.
- Then open the Device Manager window from the search result.
- Now click and expand the option Cameras.
- From there, choose the Camera driver and right-click on it, then select Update driver from the drop-down menu.
- On the next window, click on the “Search automatically for drivers” option to continue.
- Once done, restart the system and check the Zoom crashing/not working issue is resolved or not.
- Again launch the Device Manager and expand the option Cameras.
- Now you can select and right-click on the Camera connected to the system and select its Properties.
- Inside the Properties window, select the Driver tab,
- And choose Roll Back Driver and let the process complete on its own.
- Once the process is completed, reopen the Zoom app and check whether the issue is resolved or not.
Fix 5: Use a dedicated Graphics card to run Zoom:To resolve the Zoom app Keeps Crashing on Windows 11 issue, you need to use a dedicated Graphics card to run the app. Doing so helps to enhance the app’s video processing and rendering. To do so,
- Firstly, you need to right-click any empty space on the desktop and click on NVIDIA Control Panel.
- Then in the Control Panel window, select Manage 3D settings.
- Now choose Program Settings and click on the Add option.
- There from the list, select Zoom Meetings and click on the Add Selected Program option.
- Now select a High-performance NVIDIA processor under the Under Select the preferred graphics processor for this program.
- Now click on the Apply button from the bottom of the screen to save the changes.
- Once done, restart the system and check the issue is resolved for you or not.
Fix 6: Reinstall the app:If any of the above solutions do not help you resolve the Zoom app Keeps Crashing/now working on Windows 11, you need to uninstall the app and reinstall it from a trusty source. To do so,
- Firstly, go to the Start menu and select the Settings app.
- Inside the Settings app, click on Apps from the left pane menu and select Apps & features from the right pane options.
- In the Apps & features window, select Zoom from the list.
- Then click on the More icon (three vertical dots) beside the Zoom app.
- Now click on Uninstall option from the sub-menu and again click on Uninstall to confirm the action.
- Once uninstalled completely, go to the official website of the Zoom app and install the compatible version for Windows 11.
- Once the Zoom app is installed freshly, check for improvement.